Shipping, Payments & Returns
1) Shipping Ways
The delivery method is home delivery or warehouse collection. For shipments to the Peninsula (Spain and Portugal) or the Canary Islands, Balearic Islands, Ceuta, Melilla or Europe, the transport company will be in charge of the service. The order will be shipped to the address you provided at the time you placed your order. Important: If the delivery cannot be made due to the absence of the recipient, the transport agency will leave an indicative note and will try to contact the recipient by phone. After two unsuccessful attempts, the customer must contact the transport agency to proceed with the delivery.
2) Delivery time
- Peninsula (Spain and Portugal): Delivery time ranges from 1 to 2 working days.
- Canary Islands, Balearic Islands, Ceuta and Melilla: The delivery time depends on the area and the conditions of the transport company. Please check with us for details.
- Europe: Delivery time ranges from 3 to 5 working days.
The preparation of the goods can vary between 1 day to 3 days depending on the stock or quantity ordered.
3) Shipping costs
(Free shipping! in kits or quantities)
- Iberian Peninsula (Spain and Portugal):
Shipping is calculated in the shopping cart when placing the order.
It ships from our warehouse in Barcelona, Spain.
- Canary Islands, Balearic Islands, Ceuta and Melilla:
Shipping is calculated in the shopping cart when placing the order, ( Consult )
It ships from our warehouse in Barcelona, Spain.
-Europe:
Shipping is calculated in the shopping cart when placing the order.
It ships from our warehouse in Barcelona, Spain.
4) Special Rates
The customer should ask for information about special shipping rates or for large quantities.
5) Payments
Our payments are secure with SSL certificate
We use these forms of payment:
Visa/Mastercard
PayPal
Wire transfer.
6) Returns
Returns are accepted within 14 days, as long as the material is unsealed/no signs of use, or by default.
Only items with original boxes and components included are accepted.