Shipping, Payments & Returns
1) Shipping Methods
The shipping method is home delivery or warehouse pickup. For shipments to the Peninsula (Spain and Portugal) or the Canary Islands, the Balearic Islands, Ceuta, Melilla or Europe, the transport company will be in charge of the service. The order will be sent to the address you indicated at the time you placed your order. Important: If you are unable to make the delivery due to the absence of the recipient, the transport agency will leave an indicative note and try to contact the recipient by telephone. After two failed attempts, the customer must contact the transport agency to proceed with the delivery.
2) Delivery time
- Peninsula (Spain and Portugal): Delivery time ranges between 1 and 2 working days.
- Canary Islands, Balearic Islands, Ceuta and Melilla: The delivery time depends on the area and the conditions of the transport company. Please consult with us for more details.
- Europe: Delivery time ranges from 3 to 5 working days.
The preparation of the merchandise can vary between 1 day to 3 days depending on the stock or quantity requested.
3) Shipping costs
( Free shipping! in kits or quantities )
- Iberian Peninsula (Spain and Portugal):
Shipping is calculated in the shopping cart when placing the order.
It is shipped from our warehouse in Barcelona, Spain.
- Canary Islands, Balearic Islands, Ceuta and Melilla:
Shipping is calculated in the shopping cart when placing the order, ( Consult )
It is shipped from our warehouse in Barcelona, Spain.
-Europe:
Shipping is calculated in the shopping cart when placing the order.
It is shipped from our warehouse in Barcelona, Spain.
4) Special rates
The customer must request information about special shipping rates or for large quantities.
5) Payments
Our payments are secure with SSL certificate
We use these payment methods:
Visa/Mastercard
PayPal
Wire transfer.
6) Taxes, VAT/VAT
The prices indicated for each product include Value Added Tax (VAT) 21% and in any case will be expressed in the Euro currency (€). Such prices, unless expressly stated otherwise, do not include shipping costs or any other additional services and annexes to the product purchased.
For companies in Europe with (VAT) it is available to indicate VAT to exclude VAT 21%, Contact.
7) Returns
Returns are accepted before 14 days, as long as the material is ununsealed / without signs of use, or by default.
They are only accepted with their original boxes, components included and in perfect condition.